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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sean

January 26, 2026

5  out of  5
rating by Sean
"Katie from State Farm helped me significantly with my insurance when my mortgage servicer stopped paying the escrow. She was fast, accurate, and effective in helping get this issue resolved."
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K Fraz

January 24, 2026

5  out of  5
rating by K Fraz
"Katie provides excellent customer service. She is an attentive listener, thorough, researcher, and someone who quickly responds to our needs. She is professional, courteous, and a joy to work with."
We responded:
"Thank you, Karen! Appreciate your feedback on Katie. She is a good one! "
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Erica & Rafael

December 30, 2025

5  out of  5
rating by Erica & Rafael
"They have covered our mural & sign painting business for a few years. They do an amazing job working with us. Great communication and super fast with COI forms when needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Sandy Jones

December 18, 2025

5  out of  5
rating by Sandy Jones
"Katie took care of my insurance changes very quickly. Another great job we'll done."
We responded:
"Thank you for the review, ,Sandy! We appreciate you. "
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Ian Puckett

December 17, 2025

5  out of  5
rating by Ian Puckett
"Katie is very helpful, upbeat, great attitude and eager to help. Always a joy to speak with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Ben Page

December 8, 2025

5  out of  5
rating by Ben Page
"Katie and Brent always go above and beyond to make sure our insurance needs are taken care of. Appreciate everything they do."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Carole Shambaugh

November 24, 2025

5  out of  5
rating by Carole Shambaugh
"I have carried my auto insurance with Brent Reece at State Farm for many, many years, and I am totally satisfied! He does periodic revIews to ensure coverage needs have not shifted, and he and his office staff always return calls promptly, and making payments with them is so easy!! I highly recommend Brent and State Farm for all your insurance needs!!!"
We responded:
"Thank you so much for your kind words and for trusting our State Farm agency with your auto insurance for so many years! We're thrilled to hear that you've had such a positive experience with our regular coverage reviews and customer service. Making sure your needs are met and keeping things simple is our priority, and we truly appreciate your recommendation. We're here for you whenever you need us! -Brent"
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Thomas Weaver

September 2, 2025

5  out of  5
rating by Thomas Weaver
"I have nothing to say but the very best customer service. Kathryn Holt is a super helpful lady. She knows her business and is always willing to go above and beyond. She has taken care of us every single time we needed it. We always feel safe and secure when we deal with her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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William Yater

August 25, 2025

5  out of  5
rating by William Yater
"Quick and easy, added a new car on my policy in less than 10 minutes"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Victor Combs

August 19, 2025

5  out of  5
rating by Victor Combs
"Brent reece has been outstanding as long as i've been with him. He's taking care of all the needs. Updated me of the new changes.Fully satisfied.thank you."
We responded:
"Victor, thank you for your five-star review! Our top priority is to provide our customers with top-notch service, and we are glad to learn we hit the mark. We look forward to continuing to serve you for many more years. - Brent"
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Chrisanne Hasecuster

July 30, 2025

4  out of  5
rating by Chrisanne Hasecuster
"People are always helpful and friendly. What I don’t like is the fact my rates go up each time there’s a renewal"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears! "
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Debra N

July 3, 2025

5  out of  5
rating by Debra N
"Brent always keeps us updated with our policy. Everyone at the office is helpful, well informed and polite."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Katherine “Tony” Lee

June 17, 2025

5  out of  5
rating by Katherine “Tony” Lee
"Brent is friendly and helpful. Explains the policies clearly. State farm is an outstanding company and Brent is a great representative of the company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Chad Markle

June 17, 2025

5  out of  5
rating by Chad Markle
"I have always had great and personal service from Brent Reece and his team with State Farm. I would definitely recommend them for any insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Robin Cooper

February 10, 2025

5  out of  5
rating by Robin Cooper
"Had a top notch experience. The appointment went very smooth, no problems. Brent is very knowledgeable and courteous. He answered all our questions and offered suggestions to help us make decisions."
We responded:
"Hi Robin, thank you for the wonderful review! It was my pleasure to assist you and make sure your appointment went smoothly. I'm glad I could answer your questions and offer suggestions to help you make informed decisions. We hope to serve you again soon. - Brent"
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Allen Wood

February 10, 2025

5  out of  5
rating by Allen Wood
"Brent at State Farm has always done a good job for my family, Checks on us periodically and doesn't mind an actual conversation instead of all this online automation with no personal touch, They just always reminded me of the small town service company and when I had a claim several years ago, they were there the next day and paid it out in full."
We responded:
"Hi Allen, thank you for your kind words! We take pride in providing personal touch and genuine connection, and we're so glad to hear we have been able to offer that to you and your family. Taking the time to check in and be there when you need us—especially during a reporting process—is exactly what we strive for. We appreciate your loyalty and hope to serve you again soon. - Brent"
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Jerry Sprouse

November 22, 2024

5  out of  5
rating by Jerry Sprouse
"Brent did a good job reviewing all the details on our policies."
We responded:
"Jerry, thank you for sharing your experience! I’m glad I could assist in reviewing the details of your policies and ensuring everything is clear. Our team aims to provide our customers with thorough and clear information, and we are glad to learn we delivered. If you have any more questions or need assistance in the future, feel free to reach out! - Brent "
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Robert Moore

September 19, 2024

5  out of  5
rating by Robert Moore
"I have had State Farm for many years and have always had courteous service from both Brent and his associates in his office. He is very knowledgeable about the Multiple types of products the company has to offer. And takes time to understand what matters to me/you."
We responded:
"Robert, thank you so much for your continued trust and kind words! We're thrilled to hear that our team have consistently provided you with the courteous and personalized service you deserve. Our goal is always to ensure that you feel confident in the coverage you have, and we're glad Brent’s knowledge and attention to what matters most to you has made a positive impact. We truly appreciate your loyalty and look forward to serving you for many more years to come!. - Brent"
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Sandra Davis

September 7, 2024

5  out of  5
rating by Sandra Davis
"Great service and responds quickly. Thank you 😊"
We responded:
"Sandra, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Quick responses and excellent service are what we strive for, and it's wonderful to know we hit the mark for you. If you ever need anything else, we're just a call away! - Brent"
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Terri Hamm

May 29, 2024

5  out of  5
rating by Terri Hamm
"Brent Reece and his staff are very friendly and responsive to all my insurance needs. They follow up to ensure I have everything I need, and verify any changes that have occurred. They are excellent to work with!"
We responded:
"Terri, thank you for your kind words. We're thrilled to hear that you had a positive experience with our State Farm Agent team! We strive to provide friendly and responsive service to all our customers, and it's wonderful to know that our follow-ups and attention to detail have made a difference for you. We look forward to continuing to work with you! -Brent"
Profile photo of Reisys V. Felicity Sumeragi

Reisys V. Felicity Sumeragi

April 23, 2024

5  out of  5
rating by Reisys V. Felicity Sumeragi
"Everything is always explained clearly and honestly, allowing you to make informed decisions about your coverage and needs"
We responded:
"Hi Reisys, thank you for your positive feedback! At the Brent Reece State Farm Agent office, we strive to make sure our customers have all the information they need to make informed decisions about their coverage. We appreciate your support. - Brent Reece State Farm Agent"
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Tyler Brown

July 20, 2023

5  out of  5
rating by Tyler Brown
"Breanna Huber was very nice, professional, and fast at her job. Got me switched over in no time and also helped make my coverages better than what I had. She also reached out with updates to let me know everything every step of the way."
We responded:
"Thank you, Tyler! Appreciate the review. "
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Christy England

May 2, 2023

5  out of  5
rating by Christy England
"Olivia was very nice and helpful"
We responded:
"Hi Christy - Thank you for your kind words regarding the level of customer service received while working with Olyvia and for taking the time to leave us a review! If there's ever anything that we can help with, please feel free to contact us at any time. We're always happy to help when we can! - Brent"
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Scott S

April 28, 2023

5  out of  5
rating by Scott S
"Great branch, Brent's the best"
We responded:
"Hi Scott - thank you for taking the time to leave us a review and for your kind words! Let us know if we can assist with any questions that you may have. - Brent"
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jamie escue

April 21, 2023

5  out of  5
rating by jamie escue
"My experience has always been good. Today was no different . Brent is very friendly and professional."
We responded:
"Hi Jamie - Thank you so much for the review, loyalty toward our business, and your kind words! We appreciate you and we look forward to continuing to serve you in the future. Please don't hesitate to reach out if you ever have any questions or need anything at all. - Brent"